Privacy Policy

Privacy Policy

This Privacy Notice describes the data that Hopper collects about you when you use the Hopper apps, websites, and services (the “Services”), and how Hopper uses and discloses that data. This Notice also explains your rights, including your rights to request information about Hopper’s data processing, and/or deletion of your data. First, we want you to know that Hopper is committed to protecting your privacy and your personal data and information. Hopper uses and discloses your data only to provide the Services to you, for example to book your next trip or notify you when we see a deal that you won’t want to miss, as explained in this Notice. If you have any questions about your data, you can always reach our Privacy team by emailing us at privacy@hopper.com. 1. The Information Hopper Collects

  • Information You Provide. When you create a Hopper account, you may be required to provide and verify your mobile phone number. To make travel bookings using the Hopper Services or to communicate to Hopper for other purposes, you may be required to provide additional personal information including, for example, your name, address, email, government identification or third-party rewards numbers, date of birth, gender, and payment information. You may also be required to provide this personal information for any individual(s) on whose behalf you make travel booking(s).
  • Your Device. When you use or access Hopper Services, Hopper receives information about the computers, phones, or other web-connected devices and browsers that you use. The device information Hopper receives includes attributes such as the device or browser type, operating system, hardware and software versions, display settings, language, region, location, currency, and time zone settings, mobile carrier, your IP address, and any device, operating system or advertising identifiers. Hopper may also collect device and browser signals (for example, browser and device attributes, geolocation data, network characteristics, and usage patterns) from third-party providers to generate a unique device identifier solely to detect and prevent fraudulent or abusive activity on our Services.
  • Your Usage and Transactions. Hopper collects information about how you use the Services, such as the flights or hotels you watch and the content you view or engage with. Hopper also retains records of the travel bookings or other product/service purchases that you make using the Services, and any interactions with Hopper’s support team.
  • Geolocation Data. Hopper receives geolocation data from your device solely for the purpose of populating search fields, such as the “origin airport” field within the flight search section of the app, or to allow you to search for nearby pickup locations within the cars search section of the app. Hopper does not retain your geolocation data. You can decline to provide geolocation data using your app settings.
  • Cookie Data: When you visit Hopper websites, Hopper uses “cookies” and/or similar identifying technology on your device(s) to collect data, including cookie IDs, settings, and usage data. Please refer to Hopper’s Cookie Statement, as part of Hopper’s Supplemental; Privacy Notice attached